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  • Need help? 1876-833-6955
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  • Kingston Delivery only
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One More Bite
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Returns and Refunds Policy

Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Owner (or We or Us)
One More Bite – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Product (or Service)
Product (or Service) refers to the items provided by this Website as described on this Website.
User (or You)
The natural person or legal entity that uses this Website.

Thanks for purchasing our products at https://onemorebiteja.com, which is operated by One More Bite.

If you are not entirely satisfied with your purchase, we’re here to help.

We offer a full money-back guarantee for all purchases made on our website. We do not provide full refunds unless the bakery is at fault.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

  • Was in a physically damaged condition at the time of delivery
  • Has one or more parts of accessories missing
  • Does not match with what was ordered

In order to be eligible for a refund

  • The bakery is at fault.
  • you have to return the product within 24 hours of your purchase

If the product is damaged in any way, or you have initiated the return after 24 hours have passed, you will not be eligible for a refund.

If you would like to request a refund, please feel free to contact us by

  • Email : support@onemorebiteja.com

Sale:

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Late or missing refunds:

If you haven’t received a refund, first check your bank account again or contact the bank.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Contact our customer services department to get a free shipping label.

  • Email : support@onemorebiteja.com

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non ­refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Refund:

After we receive the product, our team of professionals will inspect it and process your refund. Options available for refunds are money back, store credit, or discount on next purchase. If chosen, the money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 14 business days for a refund to show up on your account or credit card statement.

If you have any additional questions, feel free to contact us using the contact information below.

One More Bite
54  South Ave Road
Kingston
Jamaica
Phone: 1 876 833 6055
Email : support@onemorebiteja.com

Last Updated : December 31, 2024

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